CCS2充電器からNACS車両へ | DC | The Stardust Plug

必要条件：

• CCS2対応のレベル3急速充電ステーション。
• 2017年以降の米国モデルS、3、X、Y。
• 本製品は欧州市場向けです。

当社の製品は、お客様の車両に完璧にフィットし、いかなるコンポーネントにも危険を及ぼさないよう慎重に設計されています。

A2Z Stardust Plugは、CCSコンボ2アダプターが過熱した場合に作動するデュアル温度キルスイッチを搭載しています。アダプターの温度が85℃に達すると、温度ブレーカーが作動し、車両を保護するために充電を停止します。温度が通常に戻ると、車両は再接続後に充電を再開します。なお、これまでのすべてのテストで、この温度に達したことはありません。当社のCCSコンボ2アダプターは車両にロックされ、アダプターが盗難されたり、抜かれたりするのを防ぎます。取り外す唯一の方法は、車両または携帯電話から承認することです。

仕様：

• 電力：最大250kWの充電速度。
• 定格電圧：500～1000V。
• 導体材料：銀めっき銅
• シェル材料：ポリオキシメチレン（絶縁体可燃性UL94 VO）
• 動作温度：-30℃～50℃。
• 保管温度：-30℃～85℃
• セキュリティ：デュアル温度キルスイッチ。アダプターが85ºCに達すると充電が停止します。
• シーリングガスケット：シリコンゴム。
• セキュリティ：充電中は車両にロックされます。
• 保護等級：IP54（汚れ、ほこり、油、その他の非腐食性物質からの保護。密閉された機器との接触からの完全な保護。あらゆる方向からノズルで噴射される水からの保護）。

箱の中身：

• A2Z Stardust CCS Combo 2アダプター。
• ハードケース
• 製品マニュアルおよび重要注意事項。

製品認証：

• CE認証 - HUAX230714002KC
  

使用方法：

簡単な使用方法については、製品マニュアルにステップバイステップのガイドが含まれています。
まず、A2Z Stardust Plugを充電ステーションに差し込み、次にテスラに差し込みます。車両から取り外すには、車両または携帯電話から承認するだけです。

保証：製造上の欠陥に対して12か月の保証をお楽しみいただけます。

注：保証は、誤用、不適切な取り扱い、過失、事故、改造には適用されません。

当社の保証は製造上の欠陥のみを対象としています。
詳細については、保証セクションを参照してください。

Shipping Policy

Not only does fairness apply to the customer, but it also extends to the merchant. Ensuring a balanced and equitable process benefits both parties, fostering trust and satisfaction.

A2Z Canada Inc. ("we" and "us") is the operator of (https://www.a2zevshop.com) ("Website"). By placing an order through this Website you will be agreeing to the terms below. These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations on our service.

1. General

Subject to stock availability. We try to maintain accurate stock counts on our website but from time-to-time there may be a stock discrepancy and we will not be able to fulfill all your items at time of purchase. In this instance, we will fulfill the available products to you, and contact you about whether you would prefer to await restocking of the backordered item or if you would prefer for us to process a refund.

2. Shipping Costs

Shipping costs are calculated during checkout based on weight, dimensions and destination of the items in the order. Payment for shipping will be collected with the purchase. This price will be the final price for shipping cost to the customer.

3. Returns

3.1 Return Policy for Change of Mind

We understand that sometimes you may change your mind about a purchase. To ensure a smooth and fair return process, please adhere to the following guidelines:

• Timeframe: Returns due to a change of mind are accepted within 14 days from the date you receive your order.
• Return Shipping: The customer is responsible for arranging and paying for return shipping. You may choose any shipping service; express shipping is not required.
• Tracking Requirement: A valid tracking number must be provided to us via email (info@a2zevshop.com) to ensure we can monitor the return shipment.
• Condition of Goods: Items must be returned in their original packaging, including all tags, manuals, and accessories. Products must be unused, in the same condition as when received, and free from any damage or wear.
• Inspection Process: All returned items will undergo a thorough inspection and testing upon receipt to verify their condition.
• Refund Process: If the inspection confirms the items meet our return conditions, a full refund will be issued to the original payment method within 5-7 business days.
• Restocking Fee: If the inspection reveals damaged packaging, missing items, or signs of use, we reserve the right to apply a restocking fee (up to 20% of the item’s value) or reject the return.

3.2 Warranty Returns

A2Z Canada Inc. will happily honor any valid warranty claims, provided a claim is submitted within 365 days of receipt of items.

• Customers will be required to pre-pay the return shipping, however we will reimburse you upon successful warranty claim.
• Upon receipt of items for warranty claim, you can expect A2Z Canada Inc. to process your warranty claim within 7 days.
• Once warranty claim is confirmed, you will receive a replacement item sent to you (if stock is available).

4. Delivery Terms

• 4.1 Transit Time Domestically: In general, domestic shipments are in transit for 2 - 7 days.
• 4.2 Transit time Internationally: Generally, orders shipped internationally are in transit for 4 - 22 days. This varies greatly depending on the courier you have selected.
• 4.3 Dispatch Time: Orders placed before 05 PM - EDT (UTC-04) will be dispatched the same day, otherwise, within the next business day.
• 4.4 Change Of Delivery Address: For change of delivery address requests, we are able to change the address at any time before the order has been dispatched.
• 4.5 P.O. Box Shipping: A2Z Canada Inc. will ship to P.O. box addresses using postal services only.
• 4.6 Military Address Shipping: We are able to ship to military addresses using USPS.
• 4.7 Items Out Of Stock: If an item is out of stock, we will wait for the item to be available before dispatching your order. Existing items in the order will be reserved while we await this item.
• 4.8 Delivery Time Exceeded: If delivery time has exceeded the forecasted time, please contact us so that we can conduct an investigation.

5. Tracking Notifications

Upon dispatch, customers will receive a tracking link from which they will be able to follow the progress of their shipment based on the latest updates made available by the shipping provider.

6. Parcels Damaged In Transit

If you find a parcel is damaged in-transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with next steps.

7. Duties & Taxes

• 7.1 Sales Tax: Sales tax are not included in the price of the goods as displayed on the website.
• 7.2 Import Duties & Taxes: Import duties and taxes for international shipments may be liable to be paid upon arrival in destination country.

8. Cancellations

If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched.

9. Insurance

Parcels are insured for loss and damage up to the value as stated by the courier.

• 9.1 Process for damaged in-transit: We will process a refund or replacement as soon as the courier has completed their investigation.
• 9.2 Process for lost in-transit: We will process a refund or replacement as soon as the courier has deemed the parcel lost.

10. Customer service

For all customer service enquiries, please phone us at 1 (877) 229 - EVEV.